FAQs for tenants
Don’t worry – accidents happen. Tell whoever is responsible for the property maintenance (either the landlord or letting agent) as soon as possible. You will be expected to cover the cost of putting it right. Don’t try to ignore or hide damage because it could get worse, and it will only come out of your deposit at the end of the tenancy.
- You may have accidentally re-set the timer. Check and reset your clock.
- If there is no power at all, check your fuse box to ensure that the circuit hasn’t been broken.
- Your pump filter is probably blocked.
- Drain the machine and check the filter for foreign objects.
- This is likely to be caused by a build up of food and lime scale.
- Buy a sink/drain unblocking liquid to remove the blockage.
- There is too much air in the system.
- You need to bleed your radiators.
- Checked that the thermostat isn’t set too low.
- Make sure the timer is set correctly on the boiler.
- Check if it is a particular appliance in your home that is the problem by means of elimination.
- Use a bucket of water to flush the toilet whilst waiting for a contractor to repair.