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Tenant Fees Schedule

Permitted tenant payments for assured shorthold tenancies

  • Variation/ Novation: £50 inclusive of VAT
  • Change of Occupier/Sharer Group: £50 inclusive of VAT
  • Loss of keys: Cost of replacement


Security deposits

The amount of the deposit is subject to the following caps:

  • No more than 5 weeks rent where the annual rent for the tenancy immediately.
  • After its grant, renewal or continuance is less than £50,000.
  • No more than 6 weeks rent where the annual rent for the tenancy immediately after its grant, renewal or continuance is £50,000 or more.


    Rent arrears

    The tenant shall pay to the landlord/agent interest at the rate of 3% per annum above the bank of England base rate from time to time on any rent or other money payable under this agreement remaining unpaid for more than 14 days after the day on which it became due.

    Refundable holding deposits

    • Total of 1 weeks rent chargeable per property only (or per room in a room rental agreement).
    • Held for 14 days whilst referencing takes place.

    Existing tenants

    For customers who signed their contract before 1 June:

    If your tenancy is a Non Housing Act & Company Let that falls before the Tenant Fee Ban came into force on 1 June 2019 then you will be on a different contract

    View fees here

    Client Money Protection is provided by Propertymark. The redress scheme for Goodfellows is the Property Obudsman scheme.